Privacy Policy

[last updated May 2018]

We are committed to protecting and respecting the privacy of our visitors. This privacy policy sets out the basis on which any personal data is received and collected by us and how it is used.

Please read this privacy policy carefully to understand our views and practices and your rights regarding your personal data. By visiting and interacting with any website controlled by Real Fast Spanish Pty. Ltd. you are accepting and consenting to the practices described in this policy.

Real Fast Spanish Pty. Ltd. (referred to as “us”, “we”, or “our” in this privacy policy) operates the www.realfastspanish.com and www.realfastspanishschool.com websites (referred to as the “Service”, or “Website”)

What Data Do We Collect From You?

We collect several different types of data for various purposes to provide and improve our service to you.

Information you choose to provide

While using our service, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• Name
• Phone number
• Address, State, Province, ZIP/Postal code, City, Country

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Web Site Use Information

We collect information for understanding how the Service is accessed and used (“Usage Data”). Our Website utilises a standard technology called “cookies” and tracking “pixels” (see explanation below, “What Are Cookies/Pixels?”) and web server log files to collect information about how Our Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at Our Website, and the websites visited just before and just after Our Website.

How Do We Use the Information That You Provide to Us?

We use personal information for the purposes of administering our business activities, providing the products and services you requested, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customise Our Website’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.

We may also use the information we collect to notify you about important changes to our Website, new Services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by updating your subscription settings or contacting us at support @ realfastspanish.com

What Are Cookies/Pixels?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of Our Website will not function as effectively. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

A tracking pixel communicates with a cookie to collect or deliver information. It does not identify you personally, but may result in you receiving re-targeted advertising from websites you have already visited. To find out how to opt out of tailored advertising please check the options available here – http://www.networkadvertising.org/choices

How Do We Use Information We Collect from Cookies?

As you visit and browse Our Website, the website uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our web server log files or pixels, allow us to calculate the aggregate number of people visiting Our Website and which parts of the site are most popular. This helps us gather feedback to constantly improve Our Website and better serve our clients. Cookies and pixels do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.

Sharing and Selling Information

We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide Services that you have requested.

Cookie Based Marketing

Some of our advertising campaigns may track users across different websites for the purpose of displaying advertising. We do not know which specific website are used in these campaigns, but you should assume tracking occurs, and if this is an issue you should turn-off third party cookies in your web browser. To find out how to opt out of tailored advertising please check the options available here – http://www.networkadvertising.org/choices

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions or to protect the safety of our users and the Public.

What About Other Websites Linked to Our Website?

We are not responsible for the practices employed by websites linked to or from Our Website. Please remember that when you use a link to go from Our Website to another web site, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including websites, which have a link on Our Website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Social Networking Services and links to other websites

We may provide links to other websites or use social networking services such as Twitter and Facebook to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

Our Commitment To Data Security

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We are committed to protecting your personal information against unauthorised use or disclosure.

Please note that your information will be stored and processed on our computers in Australia and the United States. The laws on holding personal data in Australia and the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

If we work with contractors outside Australia to assist us in delivering Services to you, we require those contractors to adhere to our requirements and obligations around the security of your personal information.

Choice/Opt-In/Opt-Out

This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, email and shipping address). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

•  The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

We may ask you to verify your identity before responding to requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Policy Changes

We may edit this policy from time to time. Please check back frequently to see any updates or changes to our privacy policy.

Contact Us

If you require any more information or have any questions about our privacy policy, please contact us:

Real Fast Spanish Pty. Ltd.
PO Box 533
Moorabbin VIC 3189
Australia
Email: [email protected]